TitleRelationships among job demand, job control, social support and job stress in registered nurses working in skilled nursing facilities
NameAlmendra, Cecil (author), Flynn, Linda R (chair), Thomas-Hawkins, Charlotte (internal member), Schurman, Susan J (outside member), Beckman, Claudia (internal member), Rutgers University, Graduate School - Newark,
Health services administration--Employee participation
DescriptionJob stress has been recognized as a major risk factor for the development of serious physiological and psychological problems among employees of modern work organizations including health care institutions. Conditions in the workplace, such as increasing job demands, a lack of control over work situations, and a lack of positive human connections contribute to the negative emotional reactions or job stress among employees. The purpose of this study was to investigate the relationship between these factors and job stress in a sample of registered nurses working in skilled nursing facility. Using a cross-sectional design, this study examined the relationship between psychological and physical job demand, job control, social support and job stress in a sample of 158 male and female staff nurses recruited on-site at nine (9) licensed nursing homes in NY and NJ counties. The Job Stress Scale, the JCQ Psychological and Physical Job Demand Scale, the JCQ Decision Latitude Scale, and the JCQ Social Support Scale were used to measure these variables. Job stress was positively related to psychological and physical job demands, r = .587, ρ = <.01 and r = .412, ρ = <.01, respectively, inversely related to social support, r = -.365, p = <.01, and was not significantly related to job control, r = -.072, ρ = .37. A two- step hierarchical regression analysis revealed that job control did not moderate the relationship between psychological and physical job demand and job stress, β = .031, ρ = .641 and β = .054, ρ= .462, respectively, and social support did not moderate the relationship between psychological and physical job demand and job stress, β = -.053, ρ=.415, and β = .066, ρ = .351, respectively. Additional findings revealed that supervisor support reduces job stress through the reduction of psychological job demand. These findings suggest the role of psychological job demand as a significant predictor of job stress and the role of supervisor support in ameliorating job stress among staff nurses working in skilled nursing facilities. Work redesign plans need to include assessment and implementation of interventions aimed at enhancing supervisor support that maybe helpful in ameliorating job stress among staff nurses working in skilled nursing facilities.
Noteby Cecil Awen Almendra
NoteIncludes bibliographical references, abstract, and vita.
CollectionGraduate School - Newark Electronic Theses and Dissertations
Organization NameRutgers, The State University of New Jersey
RightsThe author owns the copyright to this work.